Head Office & Call Centre Customer Service Team

The voice of our business & first contact for our customers is our call centre customer service team. Based on the Gold Coast Australia, giving our clients a personal touch experience. Our customer service team is an internal resource which ensures your inquiry reaches the team on the ground anywhere Wizard is set up throughout the country.

Utilising several weather diagnostic stations located at our head office, our team is collecting information specific to each storm & comparing the data with actual events on the ground. Anticipating the trends specific to each hail storm event, whether the need is in remote rural communities or large metro cities taking into account environmental factors such as flood & fire effected regions.

Your business & customers couldn’t be in better hands.